Terms & Conditions
Effective date: 26 October 2026
These terms apply to enquiries and services offered by Urban Relocations Services. By requesting a quote or booking, you agree to the terms below.
Enquiries and quotations
Website forms and calls are requests for information, not a confirmed booking. A booking is confirmed only after our team confirms availability, scope, price and schedule with you.
Pricing and service scope
Any prices shown on the website are indicative only and may change depending on inventory, packing needs, access, floors, lift availability, distance, timing, vehicle requirements and other details. The final agreed quotation will define the included services and charges.
Customer responsibilities
Please provide accurate contact details, addresses, inventory and access information. Inform our team in advance about fragile, valuable, restricted or unusually heavy items and any special handling requirements.
Payments and changes
Payment amount, method, advance, cancellation, rescheduling and refund terms will be communicated and agreed at the time of booking. Do not rely on a booking until our team has confirmed it.
Transit, delays and claims
Delivery times are estimates unless specifically confirmed in writing. Traffic, weather, access restrictions and other circumstances may affect schedules. Any insurance or liability coverage applies only where specifically confirmed in writing and subject to its terms.
Website information
We aim to keep website information accurate but do not guarantee that all content is complete or current. Service areas and availability must be confirmed with our team.
Third-party links and contact channels
Third-party services such as WhatsApp or phone networks operate under their own terms. We are not responsible for their availability or policies.
Contact
For questions about these terms or a proposed booking, call +91 98805 56272 before confirming service.